Conflict Management series

Part 3: R I D  Model

This part can stand alone and does not need Part 1 and Part 2 as prerequisites!

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This four-part series deals with conflict and conflict resolution and management in an entirely new way.  It is appropriate for both personal and professional use, for technical and management professionals, in industry and government.  It is both prevention and correction based.

• Part 1 includes a self-assessment, followed by a conflict flowchart, depicting traditional "fight or flight" on the left, and the more positive "desire to learn" on the right.
  
• Part 2 divides conflict into 52 subcategories and, based on self-selected characteristics that you or another exhibit, gives a pseudo "artificial intelligence" PowerPoint indexing model of clarifications and solutions.
  
• Part 3 exhibits the R.I.D. model (Recognize, Identify, and Deflect) for conflict, coupled with conflict recognition and avoidance using Gregory Bateson's model of Logical Levels.
  
• Part 4 shows quick techniques to avoid escalation of criticism, plus a change in languaging called "slight of mouth" to turn conflict into chemistry.
  

Abstract:  During this third part of a 4 part series, part 3 exhibits the R.I.D. model (Recognize, Identify, and Deflect) for conflict. The steps within this simple acronym (Get R.I.D. of Conflict) give you a pathway to minimize, correct, or prevent conflict.

Then, we describe in depth Gregory Bateson's model of Logical Levels. This model (Identity, Belief, Capability, Behavior, Envioronment) often shows mismatched "levels" when conflict escalates. Procedures are introduced for diagnosing levels in operation during conflict, matching levels, and working your way down maintaining rapport and matching as you go. 

Conducted Live Wed. December 5, 2012

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Key Objectives

Note: For more detail on the key learning objectives of the full course go to Conflicts Course.