The Quality Connection
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  • CEOs and Senior Management
  • Strategic Planners
  • Future Leaders

Shorter presentations (for example, one-day) are available and recommended for senior management and executives.

Federal Competencies

  • Goal setting
  • Leadership
  • Delegation
  • Team-building
  • Project management
  • Problem solving
  • Quality management
  • Change management



Scenario and Strategic PLanning

What to do when...all your knowledge is about the past and all your decisions are about the future.

What you'll be able to do 

  1. Use a 7 step scenario thinking model to determine possible scenarios both in daily work life and as part of the strategic planning process. 
  2. Cultivate methods to recognize seemingly insignificant things that could become essential to future success.
  3. Apply multi-track thinking.
  4. Develop action plans for each possible scenario.
  5. Use scenario thinking with future external-environment scanning to develop possible strategic scenarios.
  6. Use scenario thinking at appropriate points in the strategic planning process, to  develop scenario-based strategic plans.
  7. Decide the scope and depth of contingent strategy development that should  sensibly be done for each strategic scenario.

What you'll gain from scenario planning

  • Confirm the overall strategy of the organization is sound, or that new, underpinning strengths need to be added to create more robustness.
  • Confirm that lower-level business choices are sound, or that new, alternative options are more robust. 
  • Recognize that none of the business options are robust and, therefore, contingency planning against unfavorable futures is necessary.
  • Gain sensitivity to the "early warning" elements that are precursors of desirable and unfavorable futures. (Adapted from various works by Van Der Heijden, Kees)


1/2 Day Executive Brief
1-Day Executive/Management
2-Day Management/Individual Contributor Outfitting
plus 1-Day Navigating The Obstacle Course Coaching©

What you'll get 

  • Detailed surveying and optional interviewing of participants for course tailoring
  • Additional program on handling conflict and convincing strategies 
  • Substantial morning, daytime, noon, and evening individual Navigating The Obstacle Course Coaching©
  • Free digital CD: All PowerPoint slides plus full audio transcript from prior seminars, or if in-house, your own seminar will be recorded
  • Detailed seminar workbook
  • Follow-on WEBinars to integrate performance on the job

Quality \conn\, To conduct or direct the steering of; the control exercised by one who steers a vessel 

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