Process WEBinar

Process Part 4: Process Infrastructure

As one moves from ad hoc management of projects steeped in blame and politics to better methods, organizations have slowly shifted blame from people to stabilized, but defective processes.  This is a major step.  

When everyone develops products using their own unique method, then excellence lies in the hands of a selected few, with others to blame, and no way to improve, other than to weed out the "genetically defective."  Improvements to a process take hold only for those few utilizing the same methods.

By consolidating best practices into organized, stable processes, then defects in development are seen as caused by process defects rather than people defects.  Because standardized methods are used, often simple changes to the methods can result in sweeping, organization-wide continuous (or even breakthrough) improvements.  This is a much better return on quality improvement dollars.

But how does one do this?  Clearly the "engine" that targets, analyzes, builds, and deploys processes is a process in and of itself.  This 4 part program shows a methodology that can be used to build this engine and improve how you do business.

This four-part series describes not only process  concepts, but also a complete process methodology and management infrastructure, including deployment in the IT industry and other industries. 

This WEBinar describes how to manage and deploy the process methodology.

This discussion includes building a process management infrastructure, using professional processes as a guide, and short-term process strategy for implementation.

"Letting your customers set your standards is a dangerous game, because the race to the bottom is pretty easy to win. Setting your own standards--and living up to them--is a better way to profit. Not to mention a better way to make your day worth all the effort you put into it." 

Seth Godin 

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Conducted Wed. December 2,  2009.   

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