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Requirements Course


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Master Facilitation

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"There's no sense being exact about something if you don't even know what you're talking about. " -- John von Neumann

Requirements Series WEBinarRegister Now

Part 2: Identifying Business Needs, In-Depth

Abstract: This WEBinar series shows a 6-step process for gathering, analyzing, and checking business requirements in a more defect free way.  

This WEBinar outlines the steps that a User would use to identify Requirements.

Part 2: Identifying Business Needs, In-Depth

Great for Users and Business Analysts!

  • Part 1 of the model
  • Identifies business needs
  • Delivers user statement of requirements
  • Intensively involves users of the product
  • Includes 10 tools, including Mission Discovery, Existing Process Discovery, User Process Charts, Map Translation, Problem Statement, Ambiguity Tests, and more...

How often have you heard, "I'll know it when I see it"
This WEBinar will go deeper into the strategies and tools used in Step 1 of the High Quality Requirements Model. Step 1 is perhaps the most important phase of the requirements gathering process. 

The deliverable and essential tools of this crucial step in requirements gathering including those as shown in the following chart, lay the foundation for the success or failure of project plans: 

Step Phase Deliverable Tools
1 Identify Business Needs User Statement
of Reqts 
Process Charts
Problem Statement
Reqts User List
Critical Success Factors
Problem Stmt 
User Stmt of Reqts

The High Quality Requirements Model is a 6 step requirements gathering process useful for end users, business analysts, and developers.  By means of its structure, it automatically assures mission-based, needs-based requirements that are not solutions-driven.  

Some of The 10 tools of Step 1 

Mission Discovery
Method to clarify and refine mission of customer pertinent to focus topic. 

Existing Process Discovery
Method to uncover existing processes (or lack thereof) pertinent to focus topic. 

User Process Charts
Method to uncover missing and/or inadequate relationship between mission and existing process. 

Map Translation 
Method to receive and resolve many different views (maps) of the Step 1 process. 

Problem Statement
Method to find requirements by finding and tracing back to true business needs all problems that are known and can be discovered.

Ambiguity Tests 
Methods to achieve clarity and accuracy in communications and representation (documentation) of requirements.

and more...

This WEBinar series describes how to prevent requirements defects and how to gather those requirements more accurately.  Complete information on the full course on requirements can be found here

Conducted Wed. April 4, 2012

Register Now 

Want to catch up with part 1? Click Here.

Want to catch up with part 3? Click Here.

Want to catch up with part 4? Click Here.

Please insure all payment and registration name, phone, and email addresses are those of the attendee,  even if the cardholder is different. Why?

All WEBinars now 1 hour and 15 minutes in length.

On Demand DVD now available when ordered along with recording below.  To add this to your order, click here first or learn more.

"On Demand" recording $24.95

Key Objectives

Note: For more detail on the key learning objectives of the full course go to Requirements Gathering.


About the speaker: 
Stephen A. Bender, PMP, CSQA, CSTE, CQE

Steve Bender, President of The Quality Connection, is a management consultant, past Senior Examiner for New York State's Excelsior Award, and veteran in Quality Assurance. He holds Bachelor's (BSEE, '69) and Master's (MSCS, '71) degrees from Rensselaer Polytechnic Institute, and was listed in The Yearbook of Authorities, Experts, and Spokespersons and is a Life Member of the International Registry of Who's Who. He has participated in numerous areas in information technology, service, manufacturing, human resources, executive management, and strategic management consulting. With extensive experience in Total Quality Management and rapid culture change added to over 30 years in Information Systems, his interactive style is known to thousands of attendees.  more->

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