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Requirements Course


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Mission and Vision Planning

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Getting Your Point Across

Building a World Class Organization



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"There's no sense being exact about something if you don't even know what you're talking about. " -- John von Neumann

Requirements Series  WEBinarRegister Now

Part 1: A High Quality Requirements Model

Abstract: This WEBinar series shows a 6-step process for gathering, analyzing, and checking business requirements in a more defect free way.  

This particular WEBinar describes prerequisites and challenges in gathering requirements, and gives an overview of the 6-step process.

Part 1: A High Quality Requirements Model

  • Explains prerequisites and challenges associated with traditional requirements gathering
  • Provides an overview of the 6 step model

How often have you heard, "I'll know it when I see it."? This WEBinar concentrates on a process model of requirements gathering. Many of us are tired of implementing wants rather than needs, working with opinions rather than facts, and proposed solutions rather than real issues identified through problem identification.

Statistically, the distribution of requirements defects is as follows: 10% extra requirements, 30% incorrect requirements, and 60% missing requirements. This WEBinar will introduce a process to eliminate these defects. 

The focus is a six (6) step requirements gathering process useful for end users, business analysts, and developers. The model's structure automatically assures mission-based, needs-based requirements that are not solutions-driven and so thorough as to not miss any requirements. Background for the structure, and explanation of the steps will be included. 

Here is a chart that explains the phase, deliverable and tools of each of the six steps. Join us!  

Step Phase Deliverable Tools
1 Identify Business Needs User Statement
of Reqts 
Process Charts
Problem Statement
Requirements User List
Critical Success Factors
Problem Stmt 
User Stmt of Reqts
2 Analyze Bus. Reqts Preliminary Stmt of Reqts Modeling/Prototyping
Quality Survey
System Characteristics
User Concerns List
Interview Questionnaire
3 Analyze Implementation Reqts Quality Criteria
Control Analysis
Implementation List
4 Resolve Conflicts & Trade-offs Final Stmt of Reqts JAD
Cost/Benefit Analysis
Risk Analysis
Conflict Matrix
5 Verify Reqts Measures
Model Balancing
Walkthroughs, Reviews
User Rating
6 Validate Reqts Reverse Engineering
Reqts Tracing

This WEBinar series describes how to prevent requirements defects and how to gather those requirements more accurately.  Complete information on the full course on requirements can be found here

Conducted Wed. March 7, 2012

Register Now 

Want to catch up with part 2? Click Here.

Want to catch up with part 3? Click Here.

Want to catch up with part 4? Click Here.

All WEBinars now 1 hour and 15 minutes in length.

On Demand DVD now available when ordered along with recording below.  To add this to your order, click here first or learn more.

"On Demand" recording $24.95

Key Objectives

Note: For more detail on the key learning objectives of the full course go to Requirements Gathering.


About the speaker: 
Stephen A. Bender, PMP, CSQA, CSTE, CQE

Steve Bender, President of The Quality Connection, is a management consultant, past Senior Examiner for New York State's Excelsior Award, and veteran in Quality Assurance. He holds Bachelor's (BSEE, '69) and Master's (MSCS, '71) degrees from Rensselaer Polytechnic Institute, and was listed in The Yearbook of Authorities, Experts, and Spokespersons and is a Life Member of the International Registry of Who's Who. He has participated in numerous areas in information technology, service, manufacturing, human resources, executive management, and strategic management consulting. With extensive experience in Total Quality Management and rapid culture change added to over 30 years in Information Systems, his interactive style is known to thousands of attendees.  more->

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Recertification credits: 1.25 PDU (PMI).  No CPE recertification credits for QAI except for live WEBinars.


Quality \conn\, To conduct or direct the steering of; the control exercised by one who steers a vessel 

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