Measurement series
Software
Measurement: Parts 1 - 5
Is your organization managing by fact or instead
managing by "gut" or "hip
shooting"? Are you collecting what is easy,
rather than what is needed? Does management
support you? Is measurement data actually used to make
process improvements? Is your measurement
program universally respected? Do you have a
measurement team?
Find out what it takes to brush these problems
aside, not simply with quick fixes and corrections,
but also with the thoroughness that only comes with a
great process connected to world-class concepts.
This five-part series describes not only measurement concepts, but also a complete process for its use, including deployment in the IT industry and other
industries.
Part 1 shows why a measurement program is needed, and why they often fail. QAI's implementation approach is described.
Four Critical Success Factors are described for a successful measurement program, together with a "maturity model" approach showing 5 levels of measurement culture.
Part 2 describes basic measurement concepts,
including reasons, purpose, definitions, and
principles. Differences between measures and
metrics, baselines and benchmarks, and
contributors and results are explained.
Tests are described showing how effective measures
are, coupled with examples, assessment models,
cost of quality, measurement chains, and a process
for defect management.
Part 3 uses a Kiviat chart to identify your
organization's readiness for a measurement
program. Each attendee will complete the
chart for this self-assessment.
Prerequisites for a good program are discussed,
including policy, responsibilities, level,
measures, defects, and readiness.
Part 4 describes how to utilize a 5-step measurement process.
These steps include defining the results, defining
the contributors, documenting the relationships,
defining the measurement points, and collecting
and reporting the data.
Part 5 shows how to use measurement data to make
decisions, including process inputs, toolbox, and
workbench. Worksheets assist in this
process.
A five task process for measurement deployment is
discussed, including program piloting, marketing,
user training, implementation, and management by
fact.
Conducted:
Wed. January 14, 2009
Wed. February 4, 2009
Wed. March 4, 2009
Wed. April 1, 2009
Wed. May 6, 2009
To order some segments
as you choose:
$24.95 each
1. Importance and Approach
To order, click
here.
2. Concepts and
Principles
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here.
3. Readiness and
Prerequisites
To order, click
here.
4. 5 Step Measurement
Process
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here.
5. Decisions and
Deployment
To order, click
here.
Order all 5 below for $109.95, a $14.80 discount!
On
demand available
Parts
1 thru 5, Measurement |
$109.95
USD |
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License agreement: With the purchase of this WEBinar
series or parts, one person is entitled to view
this WEBinar. If you'd like to show this WEBinar to
(an) additional person(s), each person must purchase
his or her own individual copy of this WEBinar. For
large multiple orders, please call us direct.
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