The Quality Connection
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Other WEBinars


Managing Projects Well

Requirements Gathering

Scenario and Strategic Thinking

Winning Negotiations

Boot Camp for Software Quality

Words that Change Minds

Cost of Quality

Mission and Vision Planning

Strategic Partnering

Quality as a Way of Life

Master Facilitation

Getting Your Point Across

Building a World Class Organization



Quality Assurance Campus

Quality Assurance Institute of India

Quality Investment in People


Our partner: QAI Global InstutteA project is complete when it starts working for you, rather than you working for it. -Scott Allen

Technical ProjectRegister Now
 Management WEBinar

Part 1 of 4: Project Definitions and Concepts

Abstract: This WEBinar defines project terms and concepts and outlines project team member roles and responsibilities, including historically omitted ones.

This year, our focus will be first on Technical Project Management, then on Behavioral Project Management, based on the course and the book, Managing Projects Well written by the speaker.  This unique approach focuses on the real world of projects, not theory.  

"In theory, there is no difference between theory and practice.  In practice, there is" - Yogi Berra

Part 1: Definitions and Concepts: defines project terms and concepts and outlines project team member roles and responsibilities, including historically omitted ones.
This includes what is a project, what is not a project, with examples.  It also describes roles of Program Managers, Project Managers, Project Leaders, Team Leaders, Task Leaders, and Team Members. There are key roles for not only the Project Manager but also the Team Member as well. These include true teams (not just project groups),  the importance of delegation, removing fear in the team, who estimates, and walking in the other's shoes.

Conducted Wed. March 3, 2010

Register Now 

Want all 4 WEBinars in the series for $84.95, a $14.85 discount? Click Here. You can also get individual past WEBinars in the series on that page.

Especially for series registrants: Ordering the book is recommended, but not required.

To register for the March WEBinar only:

All WEBinars now 1 hour and 15 minutes in length.

On Demand DVD now available when ordered along with recording below.  To add this to your order, click here first or learn more.

"On Demand" recording $24.95


About the speaker: 
Stephen A. Bender, PMP, CSQA, CSTE, CQE

Steve Bender, President of The Quality Connection, is a management consultant, past Senior Examiner for New York State's Excelsior Award, and veteran in Quality Assurance. He holds Bachelor's (BSEE, '69) and Master's (MSCS, '71) degrees from Rensselaer Polytechnic Institute, and was listed in The Yearbook of Authorities, Experts, and Spokespersons and is a Life Member of the International Registry of Who's Who. He has participated in numerous areas in information technology, service, manufacturing, human resources, executive management, and strategic management consulting. With extensive experience in Total Quality Management and rapid culture change added to over 30 years in Information Systems, his interactive style is known to thousands of attendees.  more->

Curious about how WEBinars work? click here to learn more, if you are new, and how to register.

Don't forget: New WEBinar system! View WEBinar Preparation movie and WEBinar orientation movie via broadband, and WEBinar pre-conditioning test now available 24/7.

Be sure your PC, browser cache, spam blocker, and server firewall are pre-conditioned.  No refunds or exchanges for  or un-conditioned PCs or servers.  On Demand link is available for 7-14 days after order only and includes downloadable audio and Powerpoints.  Click on WEBinar preparation now.  See our Customer Satisfaction and Return Policy for terms.  Address other questions via our "Frequently Asked Questions" and our WEBinars and Resources as needed.

Recertification credits: 1.25 PDU (PMI).  No CPE recertification credits for QAI except for live WEBinars.


Quality \conn\, To conduct or direct the steering of; the control exercised by one who steers a vessel 

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