The Quality Connection
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Experience shows and research indicates that projects succeed because people:

  1. Communicated in a more clear and consistent manner
  2. Clarified objectives earlier, and
  3. Involved stakeholders better
People failed to communicate in a clear and consistent manner 

34% of workplace problems

34 percent of workplace problems

Managing Projects Well 
Project failure because people didn't matter. 

Cost of Quality 
Communicate clearly and concisely where the waste is to upper management; cut  waste and rework by looking at the work, its progression through the workbench. Make a major individual improvement in quality. 

People failed to clarify objectives earlier

Another 34% of workplace problems

Requirements Gathering 
Two-thirds of all system defects traced to incomplete, inaccurate, or missing requirements,  nice if your team got information right to begin with. 

Scenario Planning 
We've been taught to focus on a goal and forge ahead. Now, it's especially important to keep multiple options open, especially the “unlikely” ones.

Critical Thinking
Assess your teams' problem solving abilities and strategies. Create clear and exact standards for your teams' ability to think critically. Provide them with a practical, usable, and quick system to think critically.

People failed to involve stakeholders

29% of workplace problems

Get the results you need and the outcomes you deserve.

Conflict Resolution for Leaders 
Competent language skills to de-escalate conflict and facilitate resolution. 


Quality \conn\, To conduct or direct the steering of; the control exercised by one who steers a vessel 

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